Recent Posts
Advanced friction logs: Empathy Sessions - 09/11/24
What do you do if a friction log isn’t convincing your stakeholders or they need to urgently address developer pain points? That’s when I set up an empathy session. read more…
RAG is simpler and more powerful than you think - 06/17/24
One of the more common techniques for preventing hallucinations is RAG or Retrieval Augmented Generation. It sounds complex, and it can be. But the basic idea is extremely simple. It is also extremely powerful, and while there are common architectures for RAG solutions, the underlying technique can be used in many different situations and ways. read more…
Addressing Manager Feedback - 06/10/24
Like most large companies, Google regularly asks employees to give feedback on their team and managers. Receiving that feedback is one of the most stressful days of the year for me as a manager. It is honestly more stressful than a performance review. read more…
Recent Talks
DevRelCon 2021 - 11/07/21
Seattle DevOps July 2019 - 07/25/19
How I Learned to Love Serverless